Public Transportation

Public Transportation




To provide mobility to citizens in a 16 county area.



The program provides public and medical transportation. Residents are asked to schedule an appointment at least 72 hours in advance. Medical trips have priority.



One-way trip is $3.00 or $6.00 for a round trip within the county of residence. An additional $3.00 is charged for every county line crossed. Extra stops under 15 minutes are $1.00.  Extra stops over 15 minutes are $3.00. 


Top Goals

To provide a safe, quality, dependable public transit system.

 To connect people in rural areas to health care, employment, education, public services, and recreation.

 To provide an equivalent level of transportation service for citizens with disabilities in rural areas.


Number of Persons Served

Approximately 184,180 passenger trips per year.


Source of Funding

Federal and State funds are made available through the Tennessee Department of Transportation. Local funds are generated through fares and other projects.


Counties Served

Anderson, Blount, Campbell, Claiborne, Cocke, Grainger, Hamblen, Jefferson, Knox, Loudon, Monroe, Morgan, Roane, Scott, Sevier and Union.

Customers should call 1-800-232-1565 to schedule a trip at least 3 business days in advance.

For More Information Contact: Mike Patterson at (865) 691-2551 ext. 4263 or by email at


Non-Discrimination Statement

East Tennessee Human Resource Agency, Inc. (ETHRA) assures that no person shall on the grounds of race, color, national origin, or sex, [as provided by Title VI of the Civil Rights Act of 1964 and as amended, and the Civil rights Restoration Act of 1987 (P.I. 100.259)] be excluded from participation in , be denied the benefits of , or be otherwise subjected to discrimination under any program or activity receiving Federal financial assistance from the Tennessee Department of Transportation (TDOT).  ETHRA further assures every effort will be made to ensure nondiscrimination in all of its programs and activities, whether those programs or activities are federally funded or not.

For further informatin contact Steve Bandy, Title VI/Equal Opportunity Officer by emailing

Any person who believes he or she has been discriminated against may contact Tennessee Department of Transportation by calling (615) 741-3681 or 1-888-370-3647 or by visiting

A discriminatiion complaint may also be filed directly with the Federal Transit Administration by writing the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor - TCR, 1200 New Jersey Avenue, SE, Washington, DC, 20590.