Emergency Management

To provide a variety of services to the low-income population as a designated Community Action Agency.


Applications for assistance are approved based on income at or below the OMB Poverty Level Guidelines and need for service. Eligibility is determined and assistance completed at the local level.


  1. Low-income people, especially vulnerable populations achieve their potential by strengthening family and other supportive systems. The outcome objective is people in crisis have their emergency needs ameliorated.
  2. Low-income people become more self-sufficient. The outcome objective is that participating households may increase disposable income as a result of acquiring assistance.

Explanation of Services

The Department of Human Services the grantor for the Community Services Block Grant. ETHRA is the administrative agency for CSBG. Funding is based on the population of low-income households in the area to be served. CSBG provides activities designed to assist low-income participants including the elderly poor; provides on an emergency basis such supplies and related services, as may be necessary to counteract conditions of poverty. The program encourages the use of entities in the private sector of the community in efforts to relieve or remedy poverty conditions in the community.

Number of Persons Served

In the 5 counties funded by the grant, 96 individuals are served by chore/homemaker service; 1,700 individuals are served by emergency crisis intervention; 3,500 households are served by commodity surplus food and home delivered meals assistance. 200 low-income individuals take part in needs assessment/planning for service delivery.

Source of Funding

The Tennessee Department of Human Services is the designated state agency to administer the CSBG program in the State.

Counties Served

Campbell, Claiborne, Morgan, Scott, and Union.

For More Information Please Contact: Veronica Stephens, CSBG Program Manager at (865) 691-2551 ext. 4229 or by E-mail at VStephens@ethra.org.